Privacy Policy

01. Information We Collect

We collect information directly from you when you submit a project inquiry, engage our growth plans, or collaborate with our strategy team. This includes:

• Identity Details: Full name, business or company name, brand designation, and founding role.
• Contact Coordinates: Business email address, phone number, and WhatsApp contact handle.
• Project & Brand Assets: Current website URL, social media profiles, brand guidelines, market positioning briefs, and target milestones.
• Voluntary Communications: Strategic notes, feedback, and creative files exchanged through direct consultations or project dashboards.

Technical Data: When you navigate our digital platform, standard logs are recorded by our servers—including IP address, browser type, device specifications, operating system, pages visited, and interaction timestamps.

02. How We Use Your Information

We process collected data exclusively for legitimate operational and commercial objectives:

• Engineering, delivering, and optimizing custom branding, video production, funnels, and marketing ecosystems.
• Responding to inquiries and scheduling 1-on-1 strategic growth sessions within 24 hours.
• Structuring tailored execution proposals, Statements of Work (SOW), and project milestone billing.
• Monitoring platform health, security, infrastructure uptime, and user experience.

03. Data Security & Protection

We employ bank-grade SSL (Secure Socket Layer) 256-bit encryption for all data transmitted across brandglows.com. Access to client data is strictly restricted to authorized strategists, engineers, and editors bound by stringent non-disclosure and confidentiality agreements. Cloud data backups are protected by multi-factor authentication and role-based access controls.

04. Zero Sale of Personal Data

BrandGlows does not sell, rent, monetize, or trade your personal or business data to any third party.

Information is shared only under specific, necessary operational conditions:

• Vetted Infrastructure Providers: Hosting partners (Hostinger), encrypted cloud storage, and official messaging APIs (Meta / WhatsApp API) operating under strict data protection terms.
• Legal & Regulatory Compliance: When compelled by valid legal processes, subpoena, or governmental mandate to safeguard our legal rights or user safety.

05. Cookies & Analytics

We utilize essential and performance cookies (such as Google Analytics / Site Kit) to measure website traffic, monitor load speeds, and identify user flow drop-offs. You may configure your browser settings to reject or delete cookies at any time without forfeiting access to our core website content.

06. Your Rights & Retention

You maintain the right to review, update, export, or request the permanent deletion of your contact records and submitted project data. We retain client deliverables and communications only for the duration required to support active project warranties, legal audits, and ongoing consulting retainers.